We are a technology-driven platform organising the professional services industry in India. Our services cover all the legal needs of businesses, such as incorporation, government registrations & filings, accounting, documentation and annual compliances. We also offer a wide range of services to individuals, such as property agreements and tax filing. Our mission is to provide one-click access to individuals and businesses for all their legal & professional needs.
A tiny team working out of a small office in Chennai started out ambitiously, offering a wide range of services, covering company incorporation, intellectual property and legal documentation, some of which would go on to capture 1% of the Indian market. Started to build strong relations with chartered accountants, company secretaries and lawyers around India.
The team size tripled and began an aggressive push towards improving processes, by, for example, introducing a Customer Relationship Management System, which continues to give us customer satisfaction numbers of above 90%. Serviced over 35,000 customers in the year, a huge improvement over the previous year.
Significantly ramped up the technology effort, so that our clients have a smooth experience. Increased our list services, to include accounting and government filings, so that businesses and individuals can rely on us completely for legal services. Also managed to achieve 300% year-on-year growth for the third consecutive year, setting up a very exciting 2015.
With a team of 140, we now operate out of offices in Chennai, Bengaluru and Hyderabad, have representatives in Mumbai and Delhi, and over 100 affiliates across India. We're looking to simplify legal even further for our 120,000+ customers by offering fully self-service platforms for major legal services.
Now operating a completely self-serve platform online, where customers can seek advice, add their legal requirements to a cart and pay for it online, we have vastly improved our ability to serve many customers at once. We have now grown our team to over 200 and have increased our reach to many tier-II and -III for delivery of localised services. Simultaneously, we are building a marketplace that will connect all Indian citizens to lawyers and other professionals in their vicinity, and an app to enable lawyers to manage their practice in a tech-savvy manner.