What Are The Benefits or Remedies Available To Filing Consumer Complaints?
- A full refund of the amount you have paid.
- The defect in the goods or service deficiencies will be rectified.
- Replacement to the defective product.
- Reimbursement of all legal costs incurred in filing the complaint.
- Compensation for any loss or suffering (including mental agony).
- The seller may be ordered to discontinue his/her unfair trade practice.
- The complaint can be filed in the District/State, where the seller resides or conducts his/her business, or in the place where the purchase was made or the service was rendered.
- If the sale or purchase was made online, then the place mentioned in the terms of service for dealing with disputes, on the seller’s website, shall be chosen for filing the complaint
Benefits of A Legal Notice
- Warning:A legal notice ensures that the offender is made aware of his/her duties to be performed, and the consequences of non-compliance.
- Caveat:The wrongdoer is informed about the potential litigation and opportunity to rectify his/her error
- Resolution of Dispute:Both parties shall resolve their dispute by negotiating between themselves.
- Amicable Settlement:The process of litigation is time-consuming in lieu of which direct settlement makes things quicker and easier.
